價格：免費
更新日期：2020-02-25
檔案大小：因裝置而異
目前版本：因裝置而異
版本需求：Android 因裝置而異
官方網站：https://www.4me.com/
Email：team.mobile@4me.com
聯絡地址：555 Bryant Street #156 Palo Alto, CA 94301 U.S.A.
Use this app to access the QA environment of 4me.
The 4me app makes it easy for enterprise employees to request support, and for support specialists to work on these requests when they are on the go.
The 4me App allows its users to:
- Search for knowledge articles (FAQs)
- Submit requests to IT, HR, facilities, etc.
- Track previously submitted requests
- Collaborate with requesters and support specialists
- Resolve requests
- Approve changes
- Work on project tasks
- Receive push notifications
- Add photos to requests and tasks
- Provide feedback on completed requests
- Submit and track time entries
- Report on service quality
4me is an enterprise service management (ESM) solution. It is the only ESM solution that makes it possible for all internal departments, like IT, HR and Facilities, to work together seamlessly with each other, as well as with the managed service providers to which some services have been outsourced. In addition to supporting the ITIL processes, 4me also provides fully integrated knowledge management, time tracking and project management capabilities.
For enterprise employees, 4me is the Self Service app that is always there for them whenever they need some help.
